Paradym Forums  

Go Back   Paradym Forums > General > REALTOR.com Virtual Tour Linking

Reply
 
Thread Tools Display Modes
  #1  
Old 01-26-2007, 09:49 PM
ValerieC ValerieC is offline
Registered User
 
Join Date: Jan 2006
Posts: 5
Exclamation realtor.com link on enhanced listings

Hello
Hoping that I might be able to find some answers here. I'm trying to link a tour to realtor.com for an enhanced listing. I have resubmitted 3x, but each time I get the following email sent to me (with tour details x'd out):

VisualTour Customer #: xxxxx

Date / Time: 1/26/2007 10:27:39 PM ET
Tour #: xxxxxx
MLS #: xxxxxxx
Address: xxxxxxxxx
Order #: 0
Attempts: 1

REALTOR.com returned the following error when attempting to link your tour:

Listing xxxxxxx is a Showcase Listing. Please contact us at 877-353-4749 or have the listing agent contact Customer Care at 800-878-4166 for assistance if further explanation is required.(4013)


Best Regards

The VisualTour Team


I have no idea why it won't link. Had no problem linking my other tour since my brokerage ordered enhanced listings, in fact the spinning red house appeared automatically... Please send ideas!! Thanks
Reply With Quote
  #2  
Old 01-29-2007, 10:15 AM
rmoss rmoss is offline
VT Support and Training
 
Join Date: Sep 2001
Location: VisualTour Corporate Office
Posts: 739
Default Re: realtor.com link on enhanced listings

This type of linking problem is usually associated with an address that does not match the original address when an MLS number changes. Your best bet is to have your office's VisualTour administrator contact the VisualTour support team toll free at 800-873-0700 with the MLS number and tour number in question.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is On

Forum Jump


All times are GMT -5. The time now is 06:40 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.