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Old 06-04-2003, 01:52 PM
rmoss rmoss is offline
VT Support and Training
Join Date: Sep 2001
Location: VisualTour Corporate Office
Posts: 739
Default Class Does Not Support Automation or Does Not Support Expected Interface

NOTE: If you are getting an error saying OLE Automation Error or Error (429), then this is not the memo for you. You should instead, read the memo you'll find when you click here.

Class does not support Automation or does not support expected interface
You might experience this error when they try to start the VisualTour software. It is caused by a problem with the license registration not being completed during the installation. Some people find that reinstalling fixes the error, although others find that whatever went wrong in the initial installation still goes wrong, so we wrote a utility to fix the error.

Click Here to open the automation_fix.exe file. Note that the automation_fix is intended for users of version 4.0.6 or higher, so if you are running an older version, you might have to install the fix and then install the 4.1 update, which you will find on our Downloads Page.
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