Paradym Forums  

Go Back   Paradym Forums > Support FAQs > Website and Tour Questions

Reply
 
Thread Tools Display Modes
  #1  
Old 09-11-2001, 07:57 AM
mweinrich
Guest
 
Posts: n/a
Post Where is the TourMedia File when I upload a tour?

Question:
--------------------------------------------------------------------------------
Hello. Something went wrong as I was uploading this tour. Everything was fine until the program asked for the location of the tour, and for me to paste in the location, but I never did see a message to copy a file location for this use. So, I have an empty tour. Well almost empty. I did 'add' one picture to it but would still like to add the whole thing as constructed and, I hope, saved on my hard drive.

Can you help me do this, and refund the token spent on white space?

Thanks!
----------------------------------------------------------------
Answer:

The file that needs to be uploaded is located at c:\my documents\tourmediafile.vt. This filename is shown to you on Step 4 when you are using the tour guide to upload your tour. Also, when you reach the screen where you enter the filename, the instructions on the screen instruct you to put your cursor in the field (click once in the field to make sure you're in it), then press CTRL-V (hold down your CTRL key and press your V key once) and it will paste the file and directory name in for you automatically. Your entire tour is located on your local hard drive, so just re-upload it.

To return your token, simply delete the tour online within 72 hours of uploading it and your token will be returned automatically.

Best regards,

Matt Weinrich
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 07:31 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.